As globalization progresses, verbal communication will continue to be an important skill. Communication is based on an exchange between a speaker and a listener. At this time, care must be taken. When people are talking, they may convey non-verbal messages through eye movements, facial expressions, and other gestures. Messages such as gestures are called non-verbal messages. People may place importance on non-verbal information such as intonation of the voice, posture, and the atmosphere of the place. By reading the other person’s non-verbal messages, misunderstandings can be reduced. By reading non-verbal messages, it is possible to reduce misunderstandings in communication.
Communication by email loses the non-verbal image. For this reason, misunderstandings may occur in communication by email. Tools to improve this non-verbal ability are gaining attention. These tools are Go and Shogi. It has been reported that playing Go improves concentration. However, the real significance is in improving communication skills. It has become clear that Go and Shogi have a role in improving communication skills. Strong children can understand the situation from their opponent’s face and gestures and bring the game to their advantage. Even without exchanging words, they can read non-verbal messages from their opponent’s gestures during the game. Through this type of training, they will be able to digest and absorb a variety of communication.
In the future, what is desired of workers in society is complex problem-solving ability, creativity, and communication skills. Furthermore, it has become clear that these abilities can be improved in heterogeneous groups. High added-value productivity by teams that bring together so-called heterogeneous human resources is attracting attention. Among them, it is known that teams that increase productivity have a culture in which members respect each other’s ideas. There is a sense of security within the team that allows them to admit mistakes and take risks and take on challenges. It can also be said that the environment for communication is in place within the team. A relationship in which discussions can be immediately understood is established. When the communication environment is in order, the level of psychological safety is high and productivity is often evaluated highly.
